Thank you, Grahams Consultants, for your support not just during this period but throughout the year, the following week we were visited by Ofsted and retained our Outstanding judgments in all areas which supports your feedback throughout the year.
External scrutiny from the regulation 44 visitor has further strengthened quality assurance processes. The current visitor has a comprehensive understanding of secure settings and is insightful in identifying the strengths and areas for improvement in the home. This level of critique is openly encouraged by the manager.
External scrutiny from the regulation 44 visitor has further strengthened quality assurance processes. The current visitor has a comprehensive understanding of secure settings and is insightful in identifying the strengths and areas for improvement in the home. This level of critique is openly encouraged by the manager.
We have just had Ofsted out and just missed out on outstanding ! our inspector did add that the QA may overturn the good to outstanding but it was great to hear we are in a really good position, and I feel that is because of the help I received from you all; so thank you.
We have been really impressed how Graham's Consultants have adapted to virtual visits to continue to support us during COVID-19 with a multiple forms of communication. to capture the Young Peoples views and checking they are ok.
A FEW FEEDBACK FROM OUR RECENT RI WORKSHOP IN SEPTEMBER
ABSOLUTELY FANTASTIC RI WORKSHOP SESSION, I HAVE LEARNT SO MUCH THANK YOU.
WOW! WHAT AN EYE OPENER, SUCH A GOOD RI TRAINING WORKSHOP TODAY.
HI JACQUI FIRSTLY THANK YOU SO MUCH FOR YOUR TIME AND HELP, THE RI COURSE WAS FANTASTIC.
WHAT AN AMAZING SESSION, REALLY ENJOYED IT AND LEARNT A LOT.
HI JACQUI, THANK YOU TO YOU AND DAVID THAT WAS AN AMAZING WORKSHOP
HI JACQUI, BRILLIANT TRAINING TODAY.
It is great how much information Karen was able to get under the circumstances (Covid-19) and using media. Karan was able to speak to the young people and get a feel of how they are managing at this present time.
It's credit to the commitment from Advocate's that the 1-2-1 & the drop in sessions are continuing and going well during COVID19.
Missing from care: I was just finishing up with Kacey and I always thank them for speaking to me, I always tell them I appreciate it.
She said 'I'm quite happy to talk to you, I have had hundreds of the interviews and they ask me shit questions from a list... I say yeah, no, yeah but you talk to us"
Thank you for all your help with our Compliance notice, we look forward to reading the report and a continued working relationship with yourselves.
Can I thank Sarah again for these detailed reports. They are a pleasure to read and it is very positive to see the young people engaging with her, The Advocacy drop in sessions have made a positive addition to the support we offer
What a breath of fresh air our new Regulation 44 visitor was, really knowledgable and upbeat. The Young people think he’s Fab.
Really appreciate the speedy response to setting up a Health check visit and getting us through the Compliance's we had on us. Don't know what we would would of done with all your positive reassurance. Thank you.
"Every inspector has spoken about the improvement in the format and how impressed they were that we now do visits at weekends and evenings and the quality of the content has also been mentioned.
I think it’s always nice to share positive feedback, so just wanted to share this with you."
It seems there was a lot of excitement around your Advocacy visit today which is encouraging. I look forward to receiving the reports and speaking with you next time.
We can’t Thank you enough for all the help & support you have given us while setting up our Children’s Home and getting through our OFSTED Registration so smoothly.
"Just wanted to feedback from the Home that the New Regulation 44 visitor, was very warmly welcomed and made the Team & acting Manager feel empowered and lifted their spirts that they were doing a good job with the Young People."
"Just a quick email to tell you we were rated good with some outstanding features at our Ofsted inspection last week. I believe the result is in part to the excellent support and guidance that Grahams Consultants has been providing us.
All together this is a team result for us all and I just wanted to say a big thank you to you and Grahams Consultants Reg 44 Visitors also."
"I am in agreement with the report that has been completed. All details are accurate. We are pleased that you have managed to see a progression and improvement in the home since your first visit."
"We would like to welcome the new visiting officer and thank her for the supportive manner with which she conducted her visit, she was very knowledgeable and experienced and sensitive to the fact that the young people and staff can struggle with new faces especially if they feel they are being judged. As discussed with the visiting officer, the management at the school are always looking to improve the services further and how we evidence the positive work carried out and progress made by young people whilst we provide a nurturing environment and have the young people opened up to new experiences so they can achieve their full potential. We see that Reg 33 visits play an important role in this and ensuring the young people are receiving the best care and look forward to working with the visiting officer over the coming months."
"It was nice to see a number of the young people engaging with the visiting officer, the young people and staff feel comfortable in her presence due to how open and friendly she is on visits, which will only support her position in helping us to improve and develop the service as well as allowing the visiting officer to gain further understanding and insight to the progress of the young people and the quality care that they received."
"I found Jacqui extremely supportive and knowledgeable during the Reg 44, Jacqui maintained an appropriate time for completing the Reg and also confirmed what she would be checking and monitoring next month.
Jacqui asked if I could update staff and young people to prepare for next months visit, this will be discussed in the staff meeting and evidenced with young people in young persons meetings."
"Jacqui was clear and specific what she required during this visit and also used a range of questions during each section whilst completing the reg.
I found this to be a positive monitoring visit and look forward to working with Jacqui."
"I just wanted to make you aware that 3 of our homes have all been inspected over the last 2 weeks and have all been graded as Outstanding Homes. During the feedback at each inspection I have asked for feedback regarding the new format and the quality of the Reg 44’s.
Every inspector has spoken about the improvement in the format and how impressed they were that we now do visits at weekends and evenings and the quality of the content has also been mentioned.
I think it’s always nice to share positive feedback, so just wanted to share this with you."
"The Mini Audit that Grahams Consultants completed for our Children's home, was a credit to their knowledge & I'm sure set us in a good position for our recent Inspection with Ofsted."
"I felt the Regulation 44 visit was beneficial to the staff on duty, giving them the opportunity to experience or highlight what can be expected by ofsted, it gave the staff opportunity to reflect on their knowledge and made them aware of important policies they should read up on to improve practices."