About

"During Reg 44 visits, Jacqui has offered sound advice, ideas & guidance,

that has helped to improve what & how we evidence good practice."

We believe children need to be in an environment that respects their individuality and diversity, offers them positive life experiences and enables them to develop positive relationships with adults and peers.

Established 2013 and based in Heysham, Lancashire we cover all areas across the North of England, including, but not limited to Lancashire, Cumbria, Scotland,Yorkshire, Salford, Rochdale, Oldham, Bury, Manchester, Stockport, Southport, Liverpool, Nottingham, Birmingham, West Midlands, Stafford, Wales, St Helens, Warrington, Sheffield, Leeds, North East.

Our core belief is that in order for the young people we care for to achieve their full potential, they must live in an environment that respects their individuality & diversity, offers them positive life experiences and enables them to develop positive relationships with adults. We strongly believe that a home should be child-centred in its approach to the way they work, and that for young people to grow physically, emotionally and spiritually they need to have positive role models who are able to protect them, guide them and plan for their futures.

Jacqui Graham.

Operations Director Lead Children's Social Care consultant.

My name is Jacqui Graham & I am lucky enough to have been a part of many Young Peoples lives, having worked in residential childcare for over 30 years both in children's homes and ESBD schools & been a Registered Manager from 2002 until 2013.

I have worked for Cumbria County Council, Lancashire County Council and independent providers within the North West during that time. Jacqui has undertaken Regulation 33 and Regulation 44 visits since 2013 and has extensive knowledge of the children’s residential services sector.

My core belief is that in order for the young people we care for to achieve their full potential, they must live in an environment that respects their individuality and diversity, offers them positive life experiences and enables them to develop positive relationships with adults. I have strong beliefs that a home should be child-centered in its approach to the way they work, and that for young people to grow physically, emotionally and spiritually they need to have positive role models, who are able to protect them, guide them and plan for their futures.

I believe children need to be in an environment that respects their individuality and diversity, offers them positive life experiences and enables them to develop positive relationships with adults and peers.

David Graham.

Operations Director, SEND, Lead Education Consultant, Inclusion, Trainer Children's Social Care.

My name is David Graham and I have joined Grahams Consultants having recently been Head of the Special Needs and Disability (SEND) Service for Lancashire County Council where I worked for twenty years within a 300 + multi-agency team of CWD Social Workers, Educational Psychologists, Specialist Teachers, SEND Assessment Officers and Business Support. Prior to that I worked in day and residential specialist and mainstream schools for primary and secondary aged pupils for Independent Providers and Leeds and Surrey local authorities and also as part of a multi-discipline outreach team.

I have experience of managing service delivery and continuous improvement set against regulatory inspection frameworks and key performance indicators.

I am an experienced children's services and education manager working at a senior level and managing the procurement and delivery of multi-million pound projects and services.

That said I am always child and young person focused and my work within the public sector and private providers has always been lead by improving the outcomes for children and young people. I have had the privilege of working with inspirational parents, children and young people and professionals across health, children's social care, educational psychology and education for over forty years and my determination to see young people achieve their full potential and lead happy and resilient lives continues to be a key driving force in the work that I do.

Operations Manager , Senior Children's Social Care consultant and Regulation 44 visitor

My name is Tracy Brookes and I live in Kendal, Cumbria. I have a young family and dog and we enjoy getting out in the Lakes whenever we can. My background is in residential child care and I have significant experience working in private settings supporting young people with emotional, social and behavioural difficulties. Most recently I have led and managed a specialist residential education provision for young people with a diagnosis of ASD and associated complex needs including Mental Health. I am an experienced Registered Manager with a proven track record of achieving 'outstanding' outcomes. I am passionate about raising standards of care and outcomes for young people and am a staunch advocate for residential support staff who can have such a profound impact on the lives of young people.

Graham SteeleEducation Consultant.

Experienced secondary headteacher across a wide range, type and size of schools within the maintained and independent sectors; including large mainstream secondary schools and residential special schools.


Specialising in school improvement, leading schools out of Ofsted categories and recovering schools facing challenging circumstances.

I have successfully led two mainstream secondary schools out of Ofsted categories; led the recovery of an underachieving 11-18 science college and two other 11-18 academies from serious risk of being placed in an Ofsted category; and I have led the recovery of three independent residential special schools at risk of slipping to inadequate or being placed in an Ofsted category – securing a ‘good overall’ Ofsted inspection judgement and improving safeguarding from inadequate to good, as consultant headteacher, in conjunction with the newly appointed head of school, I a secured a 'good' Ofsted Inspection judgement across all measures at a residential special school.

I have project managed, raised £250K+ and launched, on time and within budget, the UK’s second only ‘out of school’ learning centre on behalf of the local authority, business leaders and colleague head teachers. This was a forerunner to national 14-19 reforms.

In an interim strategic 14-19 Adviser role, I provided support and challenge to three ‘travel to learn’ in the implementation of government 14-19 reforms and wrote a Quality Assurance and Improvement Framework for collaborative provision.

I have also project managed the launch of a separate new residential special academy.

As a Consultant Headteacher, I have supported new headteachers at a residential special schools.

Assistant Operations Manager , Children's Social Care consultant and Regulation 44 visitor

My name is Nina Ballard and I have worked in the private Healthcare sector for 17 years with 15 years being focused solely in specialist Children’s therapeutic residential services.

In that time, I have had the privilege to work with amazing children and young people and to be part of teams that are committed to bring positive change to children’s lives. I have learnt a lot from the children who are the best teachers and from my colleagues who’s far reaching additional skill sets never ceased to amaze me.

My career started as a residential care worker, and I was able to move successfully through each role to become a Registered manager of outstanding children’s homes before moving into Regional Operations manager roles and holding Responsible individual and Designated Safeguarding Officer inclusively.

Through these roles I have gained extensive experience in identifying child centred approaches to working therapeutically with children and established firm legislative knowledge to balance and maintain, High nurture, high Structure environments for the benefits of children and young people and the teams that work with them.

I have many years’ experience at auditing children’s services, completing investigations and carrying out regulatory visits. Supporting good outcomes and risk management to safeguard children and young people.

In my own time I have a strong interest in health and wellbeing and like to spend time making and eating good food and being outdoors, hiking or running.


Andrew Sofield.

Regulation 44 visitor, Advocate, and Children's Social Care consultant.

My Name is Andrew Sofield I have 23 years management experience within Lancashire County Council which includes 12 years at a senior level as an Area Manager, Head of Fieldwork, Head of Children's Integrated Services for Lancaster, Fylde and Wyre with Assistant Director responsibilities, Senior Manager for Central Lancashire for Children's Social Care and as Senior Manager for Special Educational Needs and Disabilities for South Lancashire. Whilst roles and responsibilities have changed in each of these posts, they have all afforded opportunities to work strategically and operationally within an ever changing structural and professional environment.

I have been responsible for commissioning and directly providing services including all care services via fostering, adoption and residential care as well as youth offending services. I have been able to rely on my core training as a social worker, experience of working with children looked after within residential and foster placements and management skills to ensure the best possible outcomes for children. I am specifically experienced and knowledgeable in respect of commissioned and directly provided services to children in need, children looked after, child protection services and social care assessment.

I make sure that I am reliable and sensitive to the issues before I respond in order to ensure that the information is relevant and appropriate. I approach external partnership in the same way and as a result have led on many multi-agency groups including the Children and Young Peoples Trust in North Lancashire and the Local Safeguarding Group in Central Lancashire.

I am now looking forward to develop the services I offer in respect of Regulation 44 visits, children’s services consultancy and support for disciplinary investigations and safeguarding review.

Sarah Roskell.

Bridging the GAP (Grahams Advocate Project) Missing from Home Co-ordinator and Young persons advocate.

My name is Sarah Roskell and I enjoy my role working with Children & young people, as in my time spent with Young people as an advocate & MFC Interviewer. I feel I have made a difference for some of the Young people through believing in them and encouraging them to go above and beyond their ability to achieve. I help them to be heard and have a voice; we also have the opportunity to explore other options to running away.

I started working with Children & Young people as I felt I could make a difference in young people’s lives by supporting them to achieve and enable them to have a better outcome in life and succeed in adulthood.

I believe that every child has a right be heard, to feel safe and secure and live in an environment where they can reach their potential in every aspect of their life through positive life experiences, and provide activities to help them grow socially emotionally and physically.

Sue Harrington.

Senior Children's Social Care consultant, Regulation 44 visitor and Quality assurance administrator.

Hi, my name is Sue Harrington, I am originally from Morecambe, although now live in Heysham, I enjoy a healthy lifestyle, keeping fit, regularly attend the gym, yoga and walking our 2 dogs.

I have worked in children’s residential social care since 2013 having worked as the Care worker, Deputy Manager and Registered Manager I have managed large bedded and a solo occupancy homes.

During this time I have also dual registered to manage more than one home within the company. I have supported staff and management to meet the needs of the Ofsted action plans.

I have worked with challenging and vulnerable young people since 2001, having worked on various government funded contracts during my employment with the Connexions Service, I have a genuine passion and commitment to support young people through transition, barriers and help them develop skills to gain resilience and coping strategies.

I have experience and knowledge of supporting staff to develop and have a proactive approach in my work, very much working together to achieve the best outcomes and focusing on solutions to meet the needs of the young people.

Regulation 44 visitor, Trainer and Children's Social Care consultant.

Hi, I'm Dave Higgins and having retired from 22 years service in the Royal Air Force as a physical training instructor/ outdoor activity instructor, I began my second career working within the care industry some 17 years ago.

Working my up from support worker to senior support worker positions, and eventually Deputy and Registered Manager positions within a variety of care settings.

Working within EDB residential homes and schools / Children’s special needs and complex care settings /Adult Special needs Services & elderly care.

Having a passion for providing the best care and outcomes for all, and treating every individual with respect and humility, whilst remaining focused on individual needs.

I have a passion for most sports, and now unable to play rugby any longer; I am happy standing on touch lines through sun and rain. A happily married man with 6 children including identical quadruplet daughters, I also enjoy the quiet times for quiet reflection.

Melanie Gardner – Regulation 44 Visitor and Children’s Social Care Consultant -Social Worker

My name is Melanie Gardner, my working career has mostly involved developing core skills and gaining experience working with children and families. Families from a range of backgrounds with a variety of needs, working with children from birth up until their 18th birthday.

My roles have included, work within voluntary organisations, nursery settings, school’s pastoral support teams, family support work and social work, while being a mother myself. I have been given the opportunity to see society from many varying viewpoints, allowing me to develop my skills as a practitioner from a place of empathy and of learned experience, as well as through academic study.

Each of these opportunities has provided me with a new perspective, allowing me to be more holistic in my practice, caring in my nature, informed in my decision making and motivated in my intention of seeing each and every child and young person reach their full potential.

My career with children and young people began in a local Children’s Centre, the main objective of which was to provide services and support through a range of provisions including, baby clinics, play groups, and family support, (by means of child and family assessments followed by team around the child plans), all with the intention of supporting each child to achieve each of the five outcomes highlighted in the green paper “Every Child Matters”.

My path then led me to work for Lancashire county council as a social worker, while in this position I was able to experience working within both the child protection and child looked after teams, both of which required keen assessment, analysis and observation skills.

Working with children, young people and their families has been, and continues to be a humbling and incredibly rewarding experience.

When at the age of 19 I first decided that I wanted to help people, and chose my career path it was with a strong belief that each and every child has the right to go to sleep every night and wake each morning knowing they are safe, they are loved, and all of their needs are met. A desire to see this happen is what motivates me to continue working with children and young people.


Kelly HarrisSafeguarding Lead Trainer and Children’s Social Care Consultant

Hi my name is Kelly, I am a safeguarding Trainer/Practitioner specialised in delivering one to one and group interventions, supporting vulnerable children, and victims and survivors of abuse. I am multi skilled in several areas such as Missing from Care/Home, Child Sexual Exploitation, Child Criminal Exploitation, County Lines and Domestic Abuse. My skills in safeguarding have been embedded from over 10- years’ experience in working directly with high risk vulnerable young people and families, as well as being responsible for managing large teams of highly skilled professionals and training partnership agencies such as Social Workers, Residential Care Providers, Police and Health Practitioners. My work varies from direct support with young people such as return interview, wellbeing support, CSE/CE Awareness; to bespoke mentoring/ training/ workshops for professionals.

I have significant Senior Leadership experience and have been instrumental in overseeing and quality assuring Safeguarding practices and standards. I am a strong ambassador for the advocacy of young people to ensure that their voices are heard, and their needs met

Sharon Woolhouse– Senior Children’s Social Care Consultant , Responsible Individual and Regulation 44 visitor.

“My name is Sharon and I have worked with children and young people for over 10 years, with 5 years in managerial roles in settings that have been Outstanding and Good. I started my career in a residential school in rural Nottingham as a care worker, supporting children and young people with emotional, social and mental health problems. I have also worked in residential children’s homes with children and young people with emotional and social difficulties, learning disabilities and mental health problems, all within the private sector. My main goal as a home manager has been to provide care that supports and promotes the well being of children and young people, in a safe therapeutic, nurturing environment where they are treat as individuals to thrive and flourish into independent young people. In my spare time I enjoy being in the great outdoors, either in the Lake or Peak District either hiking, hill or mountain walking with or without my 2 Border Collies

Natalie Amber Raw– Children’s Social Care Consultant and Regulation 44 visitor.

My name is Natalie and I began working within the looked after system shortly after completing my undergraduate degree in Psychology and Sociology. I have worked with LAC since 2014, my first role being within a therapeutic residential children's home. I worked my way upto senior therapeutic parent in the home before moving onto a different provision in my local area. I worked as a deputy manager for a year before being promoted to acting manager of the home. I have a level 3 qualification in children and young people's workforce, and a level 5 qualification in leadership and management of residential childcare. I also have an education and training qualification which allows for me to provide training to people aged 16 and above.

I moved out of residential child care to complete a Masters in psychology, during this time I began working at Aspire as an assistant psychologist, where I remain to date on a part-time basis. I also worked within a local authority providing direct work to children and families during court proceedings. I currently work as a regulation 44 visitor for NYAS and cover a range of private and local authority homes. I also provide consultancy work to residential children's homes alongside this. I am also an independent panel member for a local fostering agency.

Deborah West– Children’s Social Care Consultant and Regulation 44 visitor - Social Worker


HI I am Deborah and I am qualified social worker with 9 years experience. I have worked across a wide range of settings, having worked in Child Protection, Leaving and Aftercare and Quality Assurance.


I am passionate about advocating for children, ensuring their voices are being heard and they are living fulfilled and happy lives regardless of where they live

A little more about me; I am a proud dog mum to a Lab cross called Brunel. I have recently started to learn Italian - - sta accadendo molto lentamente, in the hope I can order all my favourite foods in the local language when I go on holiday there.

Julie Burnett– Children’s Social Care Consultant and Regulation 44 visitor

My name is Julie Burnett and I have worked within adult and children’s social care for over 11 years. Starting my career in care as a support worker, to my most recent position within a charity as an Assistant Director for children’s and adults care services. My specialism is working with young people with Autism and learning difficulties.

I have a strong ethos of leading from the front by providing inspirational role modelling for both staff and young people. I believe in a ‘can do approach’ and have spent many years supporting services to understand and embed positive risk taking and person-centred care into their practice.

From a personal perspective, I am a strong advocate of holistic alternate therapies for mental wellness and I spend my spare time supporting others with yoga, meditation and mindfulness practices.

Michael ShepherdBridging the GAP (Grahams Advocate Project) Missing from Home and Young persons advocate.


I am Michael Shepherd and have been involved in the care industry for 20 years, working as a care worker, a senior in a home for young adults with ASD, in a supported living setting. I am currently working in an SEN school near Preston and have all set to study to become a teacher for learners with additional needs and I am excited for my newest role as an advocate for young people.

I love to spend time with my daughter and my partner and I play in 2 bands in my local town of Morecambe, one as a drummer and one as a guitarist/singer.


Chantelle Bevan– Children’s Social Care Consultant and Regulation 44 visitor

Hi I’m Chantelle, I have worked within the health and social care field for 14 years; I have held many front line roles including working in local authority youth services, children’s residential roles inclusive of specialised homes working with complex diagnosis, substance misuse services, adult mental health and hostel services and working within children’s social care.

In recent years I moved into management roles, working to improve children’s homes and managing staff who deliver evidence-based interventions to families and young people in crisis.

I have a real passion for residential care; I believe in best practice, always! to ensure as a sector, we strive to improve the outcomes, safety and opportunities for LAC young people. My focus as a residential manager and, in any capacity working with young people is to ensure I and my staff team are building meaningful relationships that make a change in the lives of young people for the better.

When I’m not working, I enjoy spending time with my family, we love visiting Cornwall and spending time outdoors together.

Joanne Booth– Children’s Social Care Consultant and Regulation 44 visitor


Hi my name is Joanne and I live in Cheshire with my family. I have worked with Children and Young people for ten years. Initially I worked in residential care and then I moved onto working within a Local Authority as a social worker within a Children in Care team for the last seven years. I am passionate about working with children and young people and my work is always child focused and led by the child to improve outcomes for children.

I am currently working within a Fostering Team supporting children and young people to remain within their extended family. The wishes and feelings of the children and young people are paramount and I am working with families to ensure the children are being provided with the level of care that promotes their well being within a safe and secure home environment.

I am looking forward to working within residential care again and promoting the well being of children within this setting. I am committed to supporting children to reach their full potential and supporting residential care and providers to achieve positive outcomes.

In my spare time I like to spend time with my family going camping, going out for family days out and going out for walks.

Carmen Nosegbe – Children’s Social Care Consultant and Regulation 44 visitor.

Hi, my name is Carmen Nosegbe, I am originally from Romania, although now I live in Leeds. I enjoy spending time with my family and friends and I like to travel. In my spare time I am a community interpreter for the local authority and I chair Youth Offending Referral Panels.

I have worked with children since 2011. Initially I worked in a primary school and since 2014 I started my journey working in children's residential homes. I started as a care practitioner and worked my way up to being a registered manager, senior registered manager and ultimately a peripatetic manager across Yorkshire. I have vast experience in conducting audits, investigations and supporting children's homes that are in compliance. and during my years as a registered manager I conducted Regulation 44 visits within the company and I gained a reputation of having a fine eye for detail. Part of my senior management role was to support other managers and their staff, mentoring and guiding them, ensuring best quality care for the young people in their care.

My role has also been to advocate for the young people, ensuring their voice is being heard and their wishes are being acted upon. I have conducted return home interviews, offering the young people a different vision and options in regards with their missing from home, as well keeping the young people informed about the risks they are exposing themselves to. I have advocated for young people when local authority have wanted to change their placement ensuring their voices and concerns were heard and followed up. I am proud that I have helped young people to change their life for the better and to achieve their goals and potentials.

Hannah Cheriton – Children’s Social Care Consultant and Regulation 44 visitor.

Hello, my name is Hannah Cheriton. I have been working with children and young people for over six years across residential childcare settings. Throughout this time I have been particularly focused on improving outcomes for young people and as a result I have worked closely with quality assurance teams to ensure high quality care within services. Part of my role within residential homes has been acting as a peripatetic crisis manager, attending homes with inadequate or requires improvement Ofsted ratings and supporting these provisions to lift compliance notices and achieve higher gradings. I have good understanding and knowledge of relevant legislation, regulation and guidance and this has underpinned all of my roles. I have worked as a registered manager of a large service during which time I led a team of staff to promote and protect the welfare of the children living there.

Nikki Holmes – Children’s Social Care Consultant and Regulation 44 visitor.

My name is Nikki Holmes , I have enjoyed a varied and incredibly fulfilling career. I have served as a police officer, been a service manager for a young person’ substance misuse service, and am a experienced Children’s Services Inspector for the CQC where I led and contributed to a range of national views and inspections such as LA SEND inspections. In this role, I was also responsible for a portfolio of

Children's Homes. Whilst I left CQC in 2020, I remain a bank Children's Inspector.

By working in these roles, I have gained considerable expertise in Children's safeguarding and I have extensive experience of working in the fields of Child Exploitation, County Lines and Modern Slavery. I now provide independent consultancy and training to a range of organisations including the NHS, Local Authorities and the voluntary sector.

I am also a guest lecturer, public speaker and an independent author of Child Safeguarding Practice Reviews, Safeguarding Adult Reviews and Domestic Homicide Reviews.

I am increedibly passionate about working to improve the lives and outcomes of children and young people and supporting practitioners to develop their safeguarding practice. My approach is one of transparancy and candor, as in my view that is how we learn best, when we feel safe and supported to be honest and reflective.

In my spare time I love nothing more than days out with my young family and I am also currently writing a book!

Jain ParkerQuality Assurance administrator

Hi I'm Jain, I work for Graham's consultants part time based in the office on Princes Crescent.

I am a keen walker and enjoy spending time with friends. when I can. I love all animals and everything about nature but especially love my cat Lola .

I Love to be outside in the sunshine & fresh air in my free time.

Clare Scroggy - Quality Assurance administrator

Hi I’m Clare

I'm a Mum of 2 daughters aged 20 and 11

My youngest has Cri du Chat syndrome and has lots of additional needs and I am her main carer.


I’ve worked in offices and administration since being 17 years old and as a team manager for the last 18 years.


I am now working in Graham’s consultants in the office at Morecambe as a Quality assurance administrator where my main role is to quality assure and forward completed Regulation 44 reports by the consultants to Ofsted.


In my spare time I love to go outdoors with my fiancé on the paddle boards and canoe and we often go away in our camper van for little trips away.

We also love a good festival and have been to many over the years.